e-learning

This course covers a range of problems that occur in the workplace – and how they can be recognised, controlled and solved

This course covers different ways of communication, how to identify and reduce barriers to communication, how to get help with communication issues and much more

This short course offers some useful tips for how to prepare for an interview. It also covers other things to consider in advance of the interview including planning how you will get there. It briefly covers some of the key differences between online and face to face interviews.

This course aims to help you write effective objectives that deliver results. It explains why goals and objectives are important, what SMART objectives are, and gives tips for successful objective setting.

This course covers the costs and impact of employee absence, measuring and managing employee absence, and the formal processes involved in managing absence and how to apply appropriate policies.

This course starts with some basic definitions, then offers some practical steps such as planning, agendas, problems and how to deal with them, techniques for resolving conflict. and decision making.